Troubleshooting

As a Mount Sopris customer, you are entitled to our best-in-class customer support! We have a staff of experienced geoscientists who are committed to your success, eager to help you generate great logs in all types of geological formations and conditions.

Below you will find training videos for the most common troubleshooting and repair procedures. For scientific papers, presentations, and technical articles, please go to our online Library. If you do not find what you are looking for, Contact Us at tech.support@mountsopris.com or use the Upload Form below.

 

Technical Support and Training Videos

 

*To Download any of these videos for offline use, please download from the links at the bottom of this page.


Downloadable Videos:

MSI 1/8″ or 1/10″ Single Conductor Leakage Testing and Rehead, 399 MB

“New” 2CHG-1000 4 Conductor Re-head Video, 512 MB

2CHM-1010 Single Conductor 3/16″ Leakage Test and Re-Head, 997 MB

How to Use ToolStack Factory, 59 MB

How to Install Tool Configuration Files for LoggerSuite, 19 MB

Adjust Manual Discriminator Settings for Pulse Tools in LoggerSuite, 10 MB